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Job Posting: Sales Operations Manager
by Siobhan
News + Vancouver / June 13, 2011
Raincoast is hiring a Sales Operations Manager.
Job Posting: Sales Operations Manager
Reports to: EVP Sales and Marketing
Supervises: Sales Analyst, Inventory Coordinators
Major responsibilities
The sales operations manager ensures that the operational and sales departments are fully aligned in terms of key customer expectations and processes, acting as liaison between the sales team and the company’s operational departments.
This position also is responsible for inventory forecasting and analysis, including communication with client publishers and management.
Goals
- Ensure that operational departments, especially systems and warehouse, fully understand and implement the specific requirements of key customers as identified by senior management, with an eye to maximizing profitable sales.
- Work with the sales team to develop realistic title-level forecasts each season, and continue to monitor and adjust as necessary throughout each season.
- Communicate forecasts to key stakeholders, including client publishers and management, meeting varying deadlines
- Through forecasting and regular reviews of current stock holdings, help the inventory team to maximize turns while supporting the sales team in the achievement of annual sales goals.
- Work with sales analyst to develop new reports and streamline existing reports, both to support sales and to satisfy the needs of client publishers and management.
Skills and Experience
The successful candidate will be fluent in both written and spoken English and will hold a post secondary certificate or degree from a recognized public institution. Experience or study in areas such as business operations management, database applications, supply chain management, business processes and inventory forecasting would all be assets, as would relevant work experience.
Applicants should be proficient in the Microsoft suite of products and have extensive Microsoft Excel experience.
This position requires excellent problem-solving skills and the ability to build and maintain strong working relationships at all levels within the company and with external stakeholders.
Experience in book publishing or distribution would be a plus.
We regret that we can only acknowledge applications from candidates selected for interviews. No phones calls or agencies, please.
To apply, please email your resume to Paddy Laidley by June 24, 2011:
paddy [at] raincoast.com
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